Our code of conduct

 

Our Code of Conduct translates the five professional and ethical values  expressed by the DASSAULT AVIATION Group into pragmatic and operational terms. Its purpose is to unite the Group's personnel around these principles.

The code of conduct is both a collective commitment and an individual imperative.

It does not substitute for the national and international legislation in force. It is not a contractual document, but an ethical commitment which must be known and applied by all.

It focuses on five key values:

 

CUSTOMER SPIRIT

 

The DASSAULT AVIATION Group builds long-standing relationships with customers

based on trust and honesty. Satisfying the customer is the priority of all.

This presupposes:

listening attentively to his/her needs and requirements in order to foster a business

  • relationship which is precise, appropriate, and customized;
  • keeping promises made concerning delivery times, cost, quality, performance,specifications, reliability, and confidentiality;
  • personalized follow-up to ensure satisfactory performance of the aircraft, and its systems, and our services.

 

The commercial relations of our employees and agents with customers must be grounded on the principles of integrity, professionalism, and the interest of the Group. Any actions directed at a customer - invitations, entertainment, travel, and gifts - must remain appropriate in nature and within accepted limits, in both amount and frequency.

 

Respecting the customer also means that the DASSAULT AVIATION Group acts in conformity with the national and international laws which are in force. We will comply scrupulously with the commercial ethics and principles of the OECD convention of 17 December 1997, which has been ratified by France and the U.S.

Foreign Corrupt Practices Act of 1977, both of which, in particular, prohibit offering or granting any undue benefits, directly or indirectly, to any government employee, in exchange for acting, or refraining to act, in the performance of his duties or mandate, so as to favor the DASSAULT AVIATION Group.

 

The DASSAULT AVIATION Group also complies with applicable export control

rules.

 

HUMAN QUALITIES

 

The continued successful growth of the DASSAULT AVIATION Group is based on the quality and commitment of the men and women who make it up. They are its main asset. Accordingly the Group strives to maintain harmonious human relations:

  • by favoring professional self-realization, initiative, and creativity;
  • by practicing an open and constructive dialogue based on trust, mutual respect, and information about objectives and challenges;
  • by encouraging team spirit, which entails solidarity, willingness to help, exchanges of experience, the sharing of knowledge and the transmission of know-how.
  • The Group is deeply concerned with enforcement of human rights and fair labor practices; it gives special care to the implementation of essential principles such as:
  • working in a spirit of truth;
  • freedom from discrimination based on national origin, lifestyle, marital status, sex, race, physical handicaps, political or religious beliefs, or union membership;
  • respecting the individual and his/her private life;
  • maintaining a professional work environment and working conditions;
  • the availability of vocational training and the prevention of health and occupational risks.

 

The personnel of the DASSAULT AVIATION Group owe the Group undivided loyalty. It is, for example, prohibited to work, without the Group's express permission, for an actual or potential competitor.

 

TECHNOLOGICAL EXCELLENCE AND INNOVATION

 

The technical and technological excellence of the DASSAULT AVIATION Group's aircraft is one of the pillars of its national and international reputation.

This excellence is founded on a constant concern for quality, for anticipating needs, for innovation, creativity, and the development of effective and reliable new products and services.

Throughout its search for new materials and processes, the Group takes the environmental aspects into account. It is committed to actively protect the environment during the whole aircraft lifecycle, right from the design stage.

When conducting research and development, the Group is mindful of the environmental impact of new processes and materials which may be adopted for industrial use.

The Group must always encourage the taste for challenge, favor professional commitment, responsiveness, and the transmission of the experience and knowhow of its engineers, managers, technicians, skilled workers, and employees.

The Group's assets must be preserved - both material assets like buildings and equipment and such intangibles as patents, manufacturing secrets, customer lists and software. Each employee must see to it that there is no illicit or fraudulent use thereof and take all necessary measures to prevent theft, sabotage, espionage, and piracy.

In connection with his/her duties our employees may be required to handle or possess information of a confidential or privileged character concerning our customers or the Group or other information which has a national, international, industrial, or commercial character or other value.

 

He/she must be prudent, discreet, and honest with such data at all times.

 

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